Improve Profit and Loss: Get Directly Involved in S&OP

In a recent survey of companies using advanced S&OP systems, Gartner identified the key characteristics of companies that have reached Stages 4 and 5. The highest performers assign a P&L owner or senior executive to lead the process (see the definitions and a summary on “Gartner S&OP User Survey Lays the Path for Successful S&OP”). The survey doesn’t explain why, but it does provide some clues. For example, it highlights that as they make efforts to mature their S&OP processes, companies struggle to establish a stronger link with business outcomes.

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